Job Vacancy for Harley-Davidson Parts Advisor (PAMS)

POSTED: 17/09/2020

Always wanted to work with Harley-Davidson? This exciting job vacancy could be for you...

Stoneacre Motor Group is one of the UK's largest, most successful and fastest growing motor groups with over 60 locations nationwide, representing over 22 of the world’s leading manufacturers and employing over 3000 people.

Stoneacre continues to expand at a rapid rate due to continued success, with new areas of growth creating key recruitment opportunities within the company.

This position is based at our Nottingham Harley-Davidson branch.

Job Purpose
To source and supply vehicle parts efficiently for customers and workshop vehicles, meeting agreed sales volume targets and delivering excellent customer service.

Reporting to the Aftersales Manager

Key Responsibilities
· Receive, record and bin parts and consumables from suppliers ensuring accuracy of stock deliveries against agreed orders.
· Identify, locate, invoice and issue parts and consumables to customers and other departments using the dealership computer system.
· Supply accurate and detailed parts quotations to internal departments, retail and trade customers.
· Administer parts invoices ensuring invoiced items are accountable.
· Establish customer needs for required parts, communicating relevant promotions and offers to customers when appropriate.
· Manage and control all parts administration requirements.
· Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures.
· Maintain product knowledge on the full product range.
· Maintain relevant systems ensuring accuracy at all times.
· Achieve targets set in line with the company requirements
· Provide sufficient cover of all aftersales departments

Key Competencies
· Communication
· Customer Focus
· Analytical Ability
· Relationship Building
· Brand Alignment

Experience
· Has worked within a sourcing / supplying parts role
· Willing to attend manufacture training courses
· Competent in ICT, Maths & English
· Experience working with or knowledge of the Harley-Davidson brand would be advantageous

To apply, send your CV to Ian Jennings General Manager at ijennings@robinhoodharleydavidson.com

Stoneacre are a credit broker and not a lender. We are Authorised and Regulated by the Financial Conduct Authority. 393752 Finance is Subject to status. Other offers may be available but cannot be used in conjunction with this offer. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. Registered in England & Wales: 03003995 Registered Office: Address: Stoneacre Omega Boulevard, Capitol Park, Thorne, Doncaster, South Yorkshire, DN8 5TX Data Protection No : Z7037971